Last updated: 8 November 2025
Who we are
414 MEDIA PTE LTD (“INSG.”, “we”, “us”) is the controller for personal data collected through insg.co.
Address: 414 MEDIA PTE LTD, 160 Robinson Road, #14-04 SBF Centre, Singapore 068914.
How to contact us about privacy: use our contact form (messages are routed to our data lead).
Scope: This notice covers data collected on this website only.
What we collect
- Enquiry data: name, email, and the content you submit via our contact form.
- Technical data: IP address, device/browser details, pages viewed, timestamps generated by our hosting/CDN and security tools.
- Embeds: if you load or play embedded content (e.g., YouTube, TikTok), those providers may collect data per their own policies.
How and why we use data (legal basis)
- Reply to your enquiries and manage our relationship (legitimate interests and, where relevant, steps prior to a contract).
- Operate, secure, and improve the site (hosting, CDN/WAF, anti-bot protections provided by Cloudflare) (legitimate interests).
- We do not offer user accounts, on-site payments, advertising pixels, analytics, or marketing emails/newsletters.
Forms and security
- Forms are provided through our website platform.
- We use Cloudflare anti-bot protections to prevent abuse. When these protections run, Cloudflare’s privacy policy applies.
- Messages sent via the form are delivered to our internal inbox and handled by our data lead.
Cookies and tracking
- We use only essential cookies necessary for security and performance.
- We do not use advertising or cross-site tracking cookies.
- Third-party embeds (e.g., YouTube/TikTok) may set their own cookies when you interact with them. You can control cookies in your browser.
Service providers (categories)
- Hosting (Singapore region).
- Content delivery / web application firewall / DNS.
- Form handling and email routing to receive your enquiries.
- Anti-bot / abuse prevention (Cloudflare).
These providers process data for us under contractual safeguards.
Where data is processed and transferred
The website is hosted in Singapore. Some providers may process data in other countries. Where required, we apply appropriate safeguards for international transfers (e.g., standard contractual clauses).
Retention
- Enquiries: kept 12 months after last contact, then deleted.
- Security/traffic logs: typically 30–90 days, unless needed to investigate incidents or establish/defend legal claims.
Your rights
- PDPA (Singapore): request access and correction; withdraw consent where applicable.
- GDPR (EU/UK visitors): access, rectification, erasure, restriction, objection, portability, and the right to complain to your supervisory authority.
To exercise rights, use our contact form and address your request to the data lead.
Children
This site is not intended for persons under 18. We do not knowingly collect data from children under 13. If you believe a child has provided data, contact us and we will delete it.
Changes
We will update this notice when needed and post the new date above.